Sensata Technologies Jobs

The Service Sales Account Manager O&M position supports the Dynapower aftermarket service organization (AMS) and is responsible for the comprehensive management and oversight of service agreements with Dynapower's key account customers. The objective of this role is to ensure that Dynapower AMS delivers impeccable customer service and meets its service agreement obligations to its customers. Duties include the day-to-day coordination of all parties involved, both internal and external, and being the primary interface supporting key account customers with service agreements.

General Responsibilities

• Key participant in selling the organization’s products or services to, and maintains relationships with, typically one to three existing key country accounts.

• Collaborates on sales activities for assigned named country accounts, rather than an assigned territory.

• Point-of-contact for sales managers for account regardless of account’s geographic location.

• Collaborates on expansion and development on a global or international account and providing customer service

• Organizes strategies for strategic accounts and ensures the strategy is executed.

Experience / Qualifications

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience

• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands

• Strong communication skills; oral, written and presentation

• Strong organization, planning and time management skills to achieve results

• Strong personal and professional ethical values and integrity

• Holds self-accountable to achieving goals and standards

• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)

• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Additional Responsibilities

• Acts as the owner of the service agreement document(s) and is familiar with all aspects of the commercial terms and execution requirements, and supports Dynapower and customer stakeholders in situations where a reference to the agreement is required.

• Supports the handover from Service Sales to Service Operations following the execution of a new service agreement.

• Analyzes and reviews preventative maintenance reports and field service reports prior to submission to the customer to ensure a high-quality deliverable.

• Tracks and logs exclusion events to support accurate contractual availability performance reporting. Validates and tracks contractually required documentation for qualification in exclusion event categories.

• Coordinates the internal activities required to satisfy Dynapower contractual obligations, including but not limited to scheduling of site engagements, including those pertaining to preventative maintenance, third party warranty administration, warranty fulfillment and similar site engagements.

Additional Experience / Qualifications

• Bachelor's degree in an engineering field preferred

• Working experience from a power electronics and/or renewable energy equipment manufacturer preferred

Travel

This position requires up to 15% domestic, overnight travel. Periodic international travel may be required. Remote candidates will be expected to travel to company headquarters approximately once per quarter.

*This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.

#LI-JL1 #LI-Remote

Base Salary Range:

$80,884.00 - $111,215.50

At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

Smarter Together

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

• As OneSensata, we are working together to make things work together

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Sensing is what we do.

In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.

Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 19,000 employees and global operations in 15 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.

Learn more at sensata.com and follow Sensata on LinkedIn (https://www.linkedin.com/company/sensata-technologies/) , Facebook (https://www.facebook.com/SensataTechnologies) , Instagram (https://www.instagram.com/sensatatechnologies/) and X (https://twitter.com/Sensata) .

Note to applicants for positions in the United States:

• Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other basis protected by federal, state or local law.

• View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its supplement (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

• Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

If you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact accommodations@sensata.com

Diversity Statement

We are dedicated to ensuring our employees feel a sense of belonging (https://www.sensata.com/sites/default/files/a/Sensata%20DEI%20Policy%20FINAL.pdf) and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.

Note to applicants for positions in the United States:

Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm and its supplement https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf