Sensata Technologies, Inc. Project quality engineer in Hengelo, Netherlands
The NPD/project Quality Engineer leads all Quality aspects of new product development, by influencing the customer, the Sensata development team (Design, Process, Program Management, etc.), and the Sensata Manufacturing team. The goal of the NPD Quality Engineer is to achieve flawless execution of product development. A successful NPD Quality Engineer possesses the following strengths: strong leadership, very pro-active, results oriented, strong follow-through, the ability to influence others, a strong technical understanding of Sensata’s products, a strong understanding of manufacturing processes, and the motivation and ability to independently reach across geographical and cultural boundaries to solve problems.
Analyze, solve and control complex production quality problems on time to meet the customer requirements
Handles Production Part Approval Process and provide documents to customer
Conducts measurement system analysis and statistical process control for key processes
Ensures a smooth and timely launch of new and changed products
Handles customer returns and uses Sensata tools to provide frequent status updates to affected customers
Works effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers
Coordinates project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation
Initiating improvement proposals serving cost of quality, turnaround time and quality of production
May partner with line quality engineers and management teams in Layered Process Audits and internal audits. These audits ensure that manufacturing practices are followed
Train and manage technicians and inspectors to make sure corrective actions implemented and operators follow-up
Establish and follow procedure for control on non-conforming parts in production
Handles all aspects of quality and continuous improvement across various customer groups
Initiate improvement proposals serving cost of quality, turnaround time and quality of production
Assisting clients during audits with the aim to come to a production release
Demonstrate full ownership of product quality by driving all relevant functions towards 100% robustness in meeting specifications/performance requirements
Facilitate risk management process in compliance to appropriate external standards and corporate policies
Develop a customer satisfaction plan. Turn "voice of the customer" into user needs and quality goals
Develop a strategy to manage specific customer accounts
Handles customer quality issue resolution
Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements
Perform risk assessments
Set quality goals and improvement plans
Document and work with lessons learned
Review Control Plans and improve as needed
Develop a customer satisfaction plan
Work with Production sites to drive manufacturing improvements
Analyze data to identify concerns and respond to customers
Perform warranty analysis and identify trends
Strong Communication and social skills in order to be the intermediary between our clients and our production plants particular in Bulgaria, Mexico, Malaysia and China
Develop corrective action management for customer issues
Experience / Qualifications
A university degree and 4-6 years of experience (i.e. Bachelors degree) or a graduate degree and 2-4 years of experience (i.e. Masters degree) or a higher level degree and 0-2 years of experience (i.e. Doctorate degree)
Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
Strong communication skills; oral, written and presentation
Strong organization, planning and time management skills to achieve results
Strong personal and professional ethical values and integrity
Holds self-accountable to achieving goals and standards
Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Project Quality Engineer
What are you going to do?
In this position you will be the lead for all Quality aspects of New Product Development (NPD). You will influence our customers, our development team (Design, Process, Program Management, etc.), and the our Operational team
You will lead a project regarding quality that drives NPD rigor with the team to “get it right the first time”. You will ensure product success by comparing design and process against customer and Sensata requirements throughout New Product Development.
What are your tasks and responsibilities?
Managing all aspects of quality and continuous improvement across several new product developments across various customer groups.
Fulfilling our customers’ System quality requirements e.g. Advanced Product Quality Planning and manage the relationship with our Customers’ Quality representatives.
Demonstrate full ownership of quality items according NPD process by driving all relevant functions towards 100% robustness in meeting specifications/performance requirements.
Establish knowledge of Production Part Approval Process (PPAP) and drive for compliance with customer and Sensata requirements.
Establish knowledge of dFMEA/pFMEA/Control Plan Drawing and drive for compliance with customer and Sensata requirements.
Responsibilities include understanding customer quality requirements and expectations, and developing/driving actions to support those requirements.
Evaluates risk of new products i.e. evaluating inspection criteria, verify CTQs and ensure flown down of special characteristics.
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing.
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication.
As OneSensata, we are working together to make things work together
NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
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