Sensata Technologies, Inc. Quality CoE - Quality Director in Attleboro, Massachusetts
The Quality Assurance Director is responsible for directing all internal quality improvements and customer quality reports, as well as taking part in the global quality system improvement activities.
Directs all assigned quality assurance team members while reporting team successes and opportunities to the Director of Quality Assurance and Development
Oversees the sharing and implementation of best practices across all business units
Directs the activities of the Quality Management System
Oversees time management and operational support
Directs and produces Quality Assurance measures and metrics which report any trends or process improvement opportunities for each project
Directs the training and other required activities for the department
Oversees internal control failure remediation efforts
Experience / Qualifications
A university degree and 10-12 years of experience
Ability to lead, coach, and develop team members
Holds self and others accountable to achieving goals and standards
Ability to work in a fast-paced environment to handle multiple competing tasks and demands
Strong communication skills; oral, written and presentation
Strong organization, planning and time management skills to achieve results
Strong personal and professional ethical values and integrity
Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Develop and deploy a Quality Operating System and Performance Management Process to support the implementation of the Quality Strategy and CI plan consistently across all Businesses in Sensata Technologies.
Continuously update the Quality CI Plan in line with the Quality Strategy and Results Ensure continuous alignment of customer specific requirements, industry standards and SENSATA Quality Operating System.
Develop and deploy global quality processes supporting the Quality Operating System across the business units and sites Set up regular performance management reviews to align Quality Strategy, CI Plan, results and KPI.
Work closely with the Quality Leaders and functional teams to develop and deploy the fully integrated Sensata Quality Operating System. Create smart Software solutions for effective reporting of quality KPI and results in daily, weekly and monthly reviews (example: Track-Wise, AGILE, etc)
Compile the monthly Quality Reports and other ad hoc quality reports with support from the business units and quality teams.
Standardize Quality reporting across SENSATA.
Monitor accuracy and timeliness of reporting and improvement actions.
Analyse quality data for trends and patterns to focus the Quality CI action plan.
Maintain the Quality Website and other Quality Team Collaboration sites.
Manage the Quality Back-Office and Quality Contractors including the quality subscription register.
Participate in CI projects to reduce variation and Cost of Non-Quality Create a Global Sensata Quality Audit Program, including consulting and training of SENSATA Quality Operating System.
Set-up a Quality Costing Model (P-A-F) to monitor the Cost of Non-Quality and to drive CI activities.
Manage the Quality Academy to continuously improve the quality teams’ skills and competence in best practice quality techniques.
Create a lesson learned platform to share best practice / lessons learned across Sensata.
Create strong NETWORK amongst Quality professionals so that Lessons Learned, Best in Class practices are systematically and easily shared across the globe.
Liaise with the Business Units & Plant Management teams to define Quality continuous improvement plans & targets.
Ensure SENSATA Quality Operating System & performance requirements are understood and communicated within the Business Units and Functions.
Implement a Communication Strategy to keep the quality network and other key stakeholders updated on key quality matters.
Implement a Quality Competition to create focus and excitement eg. Celebrate World Quality Day in November, Quality Olympics, etc.
Support the SENSATA Quality Committee in the ongoing development and improvement of the SENSATA Quality Operating System with internal and external benchmark data.
Minimum Requirement: Bachelor’s Degree in engineering
Minimum 10 years’ experience in a fast moving highly engineered products manufacturing environment including design and development activities and outsourced manufacturing
Minimum 5 years Quality Leadership Experience and leading a global team in different time zones
Certified Quality Auditor (ISO 9001/ IATF 16949 and/or VDA 6.3)
Fluent in English
Strong organizational and communication skills (both written and verbal) in conveying the needs of all interested parties, including supplier interface.
Previous experience in a global quality leadership role in Automotive minimum 5 years is mandatory.
Specific Quality Functional Capabilities, Knowledge & Skills
IATF 1649 & Automotive OEM requirements
Extensive knowledge of the Core Quality Tools, including problem solving
Preferable: Six Sigma Black Belt and LEAN experience
Role requires moderate amount of travel, both foreign and domestic
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing.
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication.
As OneSensata, we are working together to make things work together
NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.
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Our vision is to be a world leader in mission-critical sensing and electrical protection while satisfying the world’s growing need for safety, efficiency and a clean environment and being a partner, employer and neighbor of choice. Our sensors are the fundamental building blocks needed for a smart, connected, electrified and, ultimately, autonomous world. Click here to find out more about our Future Focus (https://www.sensata.com/about#future)
Sensing is what we do.
In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.
Sensata Technologies is a world leader and early innovator in mission-critical sensors and controls designed to make the world cleaner, safer and more efficient. Mission-critical means products that are essential and difficult to do. You’ll find our 47,000 unique products in many applications anywhere from automotive braking systems to aircraft flight controls.
Sensata devices are in systems that protect people and the environment, so what we do matters. We take pride in knowing our technologies improve safety, efficiency and comfort for millions of people every day.
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