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Sensata Technologies, Inc. Sr. Continuous Process Improvement Analyst in Attleboro, Massachusetts

The Business Analyst is responsible for looking for continuous improvement in business process, identifying opportunities to optimize process design while making global positive impact on business user experience.

General Responsibilities

  • Presents new ways to work with analyses, articulation and presentations of complex data, in order to allow effective and timely management decisions

  • Provide consistent data storage, access and updates for all users

  • Reports and tracks solutions related to customer return issues; including but not limited to product, service and warranty

  • Communicates with various functions, project families and regions on trends and measurable results

  • Proactively plans for trends and implements training to mitigate repeat events

  • Leads teams to create strategy based in actionable data which aligns with long term vision of a zero incidence culture

Experience / Qualifications

  • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.

  • Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest

  • Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis

  • Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind

  • Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe

  • Teamwork - Ability to work with others and work synergistically with fellow team-members

  • Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements

  • Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions

  • Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives

  • Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict

  • Decision making - Ability to think through possibilities and make sound decisions with appropriate degree of risk; knows when he / she has enough data to make an informed decision

  • Resilience - Ability to work under pressure and prioritize

  • Strategic thinking - Ability to turn strategy into action, to see the big picture and use this ability productively

  • Managing objectives - Ability to decide what needs to be accomplished and design a plan to achieve the desired results

  • Team Management - Ability to delegate, motivate, mentor, develop and manage team to achieve objectives. Manage external resource against SLA and operational metrics

  • Budget Management - Ability to project and present annual operation Expense and Capital budget in departmental budget process

  • Apply Six Sigma or Lean methodologies to analyze existing IT processes, identify bottlenecks, and develop strategies for improvement.

  • Conduct process assessments, root cause analyses, and develop action plans to drive sustainable improvements.

  • Coach and mentor teams on continuous improvement principles, fostering a culture of innovation and operational excellence.

  • Analyze current state of business process across enterprise and apply lean six sigma best practices to optimize process

  • Build a pipeline for continuous improvement opportunities and prioritize most impactful one for execution

  • Black Belt certification in Six Sigma, Lean, or related continuous improvement methodologies is required.

  • Strong analytical skills with the ability to interpret data, perform root cause analysis, and implement solutions.

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  • Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

  • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

  • As OneSensata, we are working together to make things work together

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We are ready for the next century.

Our vision is to be a world leader in mission-critical sensing and electrical protection while satisfying the world’s growing need for safety, efficiency and a clean environment and being a partner, employer and neighbor of choice. Our sensors are the fundamental building blocks needed for a smart, connected, electrified and, ultimately, autonomous world. Click here to find out more about our Future Focus (https://www.sensata.com/about#future)

Sensing is what we do.

In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.

Sensata Technologies is a world leader and early innovator in mission-critical sensors and controls designed to make the world cleaner, safer and more efficient. Mission-critical means products that are essential and difficult to do. You’ll find our 47,000 unique products in many applications anywhere from automotive braking systems to aircraft flight controls.

Sensata devices are in systems that protect people and the environment, so what we do matters. We take pride in knowing our technologies improve safety, efficiency and comfort for millions of people every day.

Note to applicants for positions in the United States:

  • Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other basis protected by federal, state or local law.

  • View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its supplement (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

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We are dedicated to ensuring our employees feel a sense of belonging (https://www.sensata.com/sites/default/files/a/Sensata%20DEI%20Policy%20FINAL.pdf) and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.

Note to applicants for positions in the United States:

Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm and its supplement https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

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